Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
PLEASE NOTE, THIS SITE IS A NEW ZEALAND ONLY WEBSITE. Products will only be sold and distributed within New Zealand
We will endeavor to send all items on this website from our warehouse or from associated warehouses within 2 to 5 working days unless otherwise stated. Delivery will be charged on orders. Large items such as fridges and solar systems will be delivered by a courier company such as MAINFREIGHT to their nearest depot and the items must be collected from the receiving depot within 2 days unless otherwise specified. Batteries and other hazardous items will incur a delivery cost to be calculated post-purchase and determined by the delivery address.
The buyer shall solely be responsible for obtaining any necessary permits under and for compliance with all legislation, by-laws or rules having the force of law in connection with the installation and operation of the goods purchased, Vantage RV Ltd have a fitting service where all necessary compliance and certification can be obtained for such installations
Return and Refund Policy
Vantage RV Ltd guarantees the quality of its products. If you are not completely satisfied with your purchase for any reason, you have 10 days to return the goods for credit.
If for any reason, you are not satisfied with your purchase, you must contact Vantage RV Ltd immediately by email, detailing the reason why you are not satisfied.
If a return is because you have changed your mind, the return freight will be at your own cost. The returned item must be unused, in its original packaging, and must be fit for resale in brand new condition. Once we receive the product it will be assessed and will be credited at our own discretion. All returns of this nature will be subject to a 15% restocking and administration fee. Any costs associated with freighting the product to you under offer for free freight will be deducted from your refund.
In the unlikely event of a product failure, or if we have made an error then we will arrange with you to have the product returned to Vantage RV Ltd. Once the product has been returned, we will assess the nature and cause of the fault. If the fault is within the terms of the products' warranty terms, then we will either repair or replace the unit at our discretion. Freight costs associated with making these warranty repairs will be covered by Vantage RV Ltd. If however, a product is returned to us with no-fault, damage, or a fault relating to (but not limited to) incorrect installation, misuse, or abuse, the period of guarantee has expired, then Vantage RV Ltd will be under no obligation to repair, replace or refund the item.
Unfortunately, we are unable to accept returns on some spare parts and fittings. This will be clearly indicated under the product description on this website
If you are unsure or require assistance regarding the nature of your return or warranty claim, please contact Vantage RV Ltd for assistance.
Disputes and Proper Law
Any claim or dispute arising hereunder shall be subject to arbitration in accordance with the Arbitration Act 1996. The contract including these terms and conditions of sale shall be governed by New Zealand Law.
Errors or Omissions
Vantage RV Ltd is entitled at any time to correct all errors and omissions (whether clerical, computational or otherwise) in our advertising, pricing, and invoice or acknowledgment. Due to Vantage RV Ltd administration processes, errors (if any) may be discovered up to 30 days after the goods have been delivered to the buyer. Vantage RV Ltd will notify the buyer promptly of an error or omission discovered by the seller, and give the buyer the option of returning the goods for a full refund.
Description of Products
Modifications and improvements to Vantage RV's products are constantly being made. Vantage RV relies on information from its suppliers and product manufacturers. Descriptions, illustrations and literature are therefore not binding on Vantage RV Ltd. If the goods do not match the description on the Vantage RV website, the buyer should inform Vantage RV Ltd immediately so that Vantage RV Ltd may take appropriate action.
Vantage RV Ltd shall not be liable for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of goods, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by a natural disaster, armed conflict, labor disputes, intervention of government, fire, accidents, interruption of, or delay in transportation or any other cause beyond Vantage RV Ltd's control.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Vantage RV Ltd. The collective work includes works that are licensed to Vantage RV Ltd. Copyright 2003, Vantage RV Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Vantage RV Ltd or purchasing Vantage RV Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Vantage RV Ltd or to purchase Vantage RV Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Vantage RV Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Vantage RV Ltd used in the site are trademarks or registered trademarks of Vantage RV Ltd
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Vantage RV Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Vantage RV Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Vantage RV Ltd does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Vantage RV Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Vantage RV Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Vantage RV Ltd product is mistakenly listed at an incorrect price, Vantage RV Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Vantage RV Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Vantage RV Ltd shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Vantage RV Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Vantage RV Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Vantage RV Ltd.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Vantage RV Ltd products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Vantage RV Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Vantage RV Ltd's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Vantage RV Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Vantage RV Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Vantage RV Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Vantage RV Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Vantage RV Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Vantage RV Ltd in its sole discretion.
You agree to indemnify, defend, and hold harmless Vantage RV Ltd, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Vantage RV Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Vantage RV Ltd, Vantage RV Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vantage RV Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Vantage RV Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites it links to as well (including if a specific link does not work).