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Truma Service Agent
Truma Service Agent
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Truma Service Agent

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Truma warranty and services

At Vantage RV, we can diagnose problems with most Truma appliances using our Truma Diagnostic tool connected to a computer to identify exactly which components are playing up. We can analyze faults in the following Truma products:

Truma Gas Combi 2007-20018, Truma Diesel Combi 2007-20013, Truma CP Plus CI Bus, Truma VarioHeat, Truma Aventa, Truma AquaGo, Truma Mover S,SE GO2 Mover XT.

The problem is usually identified within half an hour; one of our top technicians will need to do the work, and you will be charged a specialist technician rate. Once the problem has been identified, we can move on to replace the faulty parts

The most common issues we deal with are the Combi heater/boiler

These heaters/boilers were designed to be safe, with sensors all over, measuring and recording significant elements such as temperature, CO, air flow, voltages, etc. 

If the sensors measure anything unusual, the boiler will immediately shut down to protect the occupants inside the vehicle. The reset button will restart the unit only if the sensors no longer detect anomalies.

It is only possible to restart the boiler a set number of times before it completely shuts down, and nothing will work. The only way to restart it is to connect the Truma diagnostic tool, identify the issues, fix them, reset the motherboard, and then test-run the boiler/heater connected to the diagnostic tool so that all faults can be cleared

 Please make your booking using the form below